FAQ

What is Movylo?

Movylo is an automated customer engagement engine, used by more than 10,000 local businesses worldwide, like restaurants, salons, coffee shops and retail shops, to generate extra sales and engage with customers.
Movylo keeps track of your customers, rewards their loyalty, promotes to their email or smartphones with coupons, special offers, and discounts that keep them coming back!

What can I expect from Movylo?

On average, Movylo users make an extra $400-500 per month. Top users generate an extra $4,000-5,000 per month.
Using Movylo improves customer engagement, rewards loyalty and promotes to your customers - resulting in extra sales each month.

What does Movylo do?

  • Helps you to grow a private list of customers that you can manage and contact.
    Note: Your customer list (e.g. “list”) is a valuable asset that becomes increasingly more valuable as it grows. The customers you import/sign up are private and belong to you alone.
  • Creates a loyalty program (with customer-cards) for your business, rewarding customers every time they shop.
  • Helps you to promote to customers by sending coupons and special-offers via email, SMS and social networks, which helps you to generate sales even when customers are not in your store (or when it is closed).
  • Promotes for you on AutoPilot - sending messages to your customers on your behalf - based on the criteria you set.

Is Movylo hard to use?

Movylo is “turn-key”, meaning it’s easy to configure and only takes a few minutes. We provide step-by-step instructions to guide you through the process. We also provide live support should you require additional assistance.
You’ll only need to invest a few minutes every week to create promotions, check your reports and optimize your customer engagements.

Do I need to enter my credit card details to sign up?

No. You can sign up and use Movylo for a trial period without entering your credit card details. If you select a paid plan, at the end of your trial, or when you decide to launch your store, you will need to enter your credit card details.

Who owns the data I collect with Movylo?

You and only you.
We do not access, share or sell your data to anyone else. It is kept secure and is only accessible to you.

How can my customers pay me?

You can provide your customers with a voucher that they can use to pay you directly, in your store, accepting payments as you do every day, cash included.
Customers may also pay you securely online via PayPal, even when your store is closed!
You will receive 100% of the money (not counting PayPal fees of course), Movylo does not charge a fee for your sales..

Can I get support?

Absolutely.
In addition to our easy-to-follow training tutorials and videos, you may submit questions via the dashboard area for on-demand text support.