Mike’s Auto Shop is a family-owned automotive repair and maintenance center in Phoenix, Arizona. Owner Mike Williams has been in the auto business for over 20 years, building a reputation for honest service and quality work. The shop handles everything from oil changes to major repairs.
Auto repair is a sporadic business—customers only come when something breaks. Mike realized that preventive maintenance was a huge missed opportunity. Customers would forget about oil changes, tire rotations, and seasonal check-ups, then call in a panic when something went wrong.
“We were always reacting to emergencies instead of building steady, predictable business. I knew if we could remind customers about regular maintenance, we’d have fuller bays and happier customers.”
Track every customer's vehicle, service history, and upcoming maintenance needs in one place.
Automatic oil change, tire rotation, and inspection reminders based on each vehicle's schedule.
A/C checks before summer, winterization before cold weather, and battery checks before winter.
Post-service thank yous, satisfaction checks, and recommendations for future services.
After every service, customers get a thank you with their next recommended service date.
Oil change due in 500 miles? Tires need rotation? We remind them before they forget.
Automatic campaigns for A/C, heating, battery, and tire checks based on the season.
Customers who refer friends get discounts on their next service. Win-win!
In the auto repair industry, trust is everything. Automatic review requests after every service have helped us collect over 300 5-star reviews. New customers find us through Google and already trust us before they walk in.
More Appointments
Extra Monthly Revenue
New Customers
“Oil change reminders and seasonal check-up messages keep customers coming back. They appreciate the reminders and trust us with their cars. Our bays are fuller than ever.”
Owner, Mike’s Auto Shop – Phoenix, AZ
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